Getting started

Install

Download the installer from the EditAssist website and follow the prompts for your platform. Open the app when installation finishes and sign in.

Add footage

Choose a folder containing your footage. EditAssist reads the media in place, so you can keep your existing folder structure and storage workflow.

Make a first request

Ask for something concrete, such as finding a close-up of a speaker or listing clips recorded on a particular day. Results include the information you need to decide what to use.

Diagnostic logs

Diagnostic log export is coming in desktop version 1.3.37. Earlier versions may not show this action; include your app version when contacting support.

In the desktop app, open Settings and choose Export diagnostic logs. Choose a new ZIP file in the Save dialog, then wait for Settings to show the saved path. If saving fails, review the error and try a new destination.

Open the ZIP and review manifest.json for missing or truncated sources. Review the included logs before deciding to share them; a missing or truncated source means the export may not contain every detail needed to investigate.

The ZIP stays on your computer. Export does not upload, email or attach it automatically. When you choose to share it, attach it to your existing EditAssist support conversation or email j.amesrobertsonldn@gmail.com, with your app version and the steps that led to the problem.